Other information

Terms of Sevice

Privacy Policy

Shaun Holding Company Limited
Effective Date: 15 June 2025

Introduction

Shaun Holding Company Limited (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information through our website www.designshaun.com, hosted on the Wix.com platform, as well as our related services and communications.

By accessing or using our services, you consent to the practices outlined in this Privacy Policy.

1. Our Website Hosting and Data Storage

Our website is hosted on the Wix.com platform. Wix provides us with the online platform that allows us to showcase and sell our products and services. Your data may be stored through Wix.com’s data storage, databases, and general Wix applications, which are secured and stored on secure servers behind a firewall.

Note: Wix is compliant with key global standards such as GDPR and CCPA. For more information, visit Wix Privacy Policy.

2. Information We Collect

We may collect the following types of personal information from you:

Personal Identification: Name, email address, phone number, physical address
Business Details: Company name, role/title, business contact info
Payment Information: Billing details and limited payment card info (processed securely through integrated payment gateways like Wix Payments, Stripe, or PayPal)
Technical Data: IP address, browser type, session duration, and page interactions
User-Generated Data: Messages, reviews, uploaded content, inquiries via contact forms
Marketing & Analytics Data: Data collected via cookies, Facebook Pixel, Google Analytics, or other tracking technologies

3. How We Collect Information

We collect data through the following methods:

When you fill out a form (e.g., contact, order, or subscription)
When you purchase a product or service
When you interact with our website or social media platforms
Through cookies and similar technologies used by Wix and third-party tools

4. Why We Collect Information

We collect and use your data to:

Provide and operate our services
Fulfill your orders, including processing payments and delivery
Respond to customer service inquiries
Send newsletters, promotions, or updates (only with your consent)
Monitor and analyze website traffic and performance
Comply with any legal obligations

We rely on your consent, contractual necessity, legal obligations, or legitimate interests as legal bases for processing your personal data.

5. Sharing Your Information

We may share your data with:

Service Providers: Including Wix, third-party payment processors, logistics providers, and email marketing platforms
Analytics & Marketing Platforms: Such as Google Analytics, Meta (Facebook), or email campaign tools
Authorities: When required by law, legal request, or court order
Business Transfers: If Shaun Holding Company Limited is involved in a merger or acquisition

We do not sell your personal data.

6. Cookies and Tracking Technologies

Our site uses cookies to enhance your user experience and measure traffic and interactions. These may include:

Essential Cookies: Required for core site functionality
Analytics Cookies: To understand site usage (e.g., Google Analytics)
Marketing Cookies: For ad retargeting or performance measurement (e.g., Facebook Pixel)

You can manage your cookie preferences through your browser settings or cookie banner on our website.

7. Data Security

We take appropriate security measures to protect your personal information. Our website is hosted on the Wix.com platform, which uses HTTPS, encryption, firewall protection, and secure servers. While no method of internet transmission is 100% secure, we and our platform providers follow industry best practices to safeguard your data.

8. Retention of Data

We keep your personal data only as long as necessary to:

Fulfill the purposes it was collected for
Meet legal, tax, or regulatory obligations

Example: Order data is kept for up to 7 years for accounting and legal reasons.

9. Your Rights

Under the Personal Data (Privacy) Ordinance (PDPO) in Hong Kong and other applicable laws, you have the right to:

Access your data
Correct inaccuracies
Request deletion (where applicable)
Withdraw consent to marketing or processing activities

To exercise these rights, contact us using the details below.

10. Third-Party Links

Our website may include links to external websites or platforms. We are not responsible for the privacy practices or content of third-party websites.

11. Changes to This Policy

We may update this Privacy Policy occasionally. Any changes will be posted here with a revised “Effective Date.” We encourage you to review it regularly.

12. Contact Us

If you have any questions or requests regarding your privacy or this policy:

Shaun Holding Company Limited
✉️ Email: shaunco2020@gmail.com

📞 Phone: +852 9747 9557
🌐 Website: www.designshaun.com

Terms of Use

Shaun Holding Company Limited

Effective Date: 15 June 2025

1. Acceptance of Terms

The provision of services by Shaun Holding Company Limited ("Shaun Holding") to you is subject to your full acceptance of the terms, conditions, and statements contained herein without modification. By accessing or using this website, you accept these Terms of Use and agree to abide by and be bound by them. If you do not wish to be bound by these Terms of Use, do not access or use this website.

2. Changes to the Terms of Use

Shaun Holding reserves the right to change the terms, conditions, and notices on which the website is based, including but not limited to fees associated with the use of the website.

3. Website Access and Account Security

We reserve the right to revise this website and its content without notice. We are not liable for any unavailability. Users are responsible for their access arrangements. No accounts or login data is required unless stated in the future, and all user information will be handled in accordance with our Privacy Policy.

4. Use of the Website

You may access and use this website for personal, non-commercial purposes only, and in accordance with these Terms of Use. You may not: Reproduce, transmit, distribute, publicly display or perform, republish, store, or create derivative works based on any material on this website, except:

For temporary storage during normal browsing;
For automatic caching by your browser to enhance display performance;
Or to print or download a reasonable number of pages solely for your own personal, non-commercial use.

You must not:

Modify printed or downloaded copies;
Delete or alter any copyright, trademark, or proprietary notices;
Use any content from this website for commercial purposes without prior written permission.

Any unauthorized use of the content for commercial exploitation or reproduction is strictly prohibited.

Violation of these terms will result in the immediate termination of your right to use this website, and you may be required to return or destroy any copies you have made. All rights not expressly granted are reserved by Shaun Holding.

5. Prohibited Use

The website must not be used for unlawful purposes or activities that interfere with its operation or infringe on others’ rights.

6. Trademark

Company names, logos, and related materials are trademarks of Shaun Holding or its affiliates or licensors.

7. Content Standards

User content must comply with applicable laws and must not include defamatory, discriminatory, or infringing material, or promote violence.

8. Linking to Our Website

You may link to our homepage only in a lawful and fair manner. Framing, deep linking, or inappropriate linking is prohibited.

9. Third-Party Links

Links to third-party websites are for convenience only. Shaun Holding is not responsible for their content or any resulting issues.

10. Cookies and Viewing Statistics

We use cookies to enhance user experience and collect data. By using this site, you consent to such practices per our Privacy Policy.

11. Disclaimer

The website and its services are provided 'as is' without warranties. We do not guarantee completeness, reliability, or availability.

12. Limitation of Liability

To the extent permitted by law, Shaun Holding, its affiliates, licensors, service providers, employees, agents, officers, or directors shall not be liable for any direct, indirect, special, incidental, consequential, or exemplary damages, including but not limited to lost profits, lost business, or lost data, arising from your use or inability to use this website.

13. User Responsibility

You agree to indemnify Shaun Holding, its affiliates, licensors, and service providers, and their respective officers, directors, employees, agents, successors, and assigns, against any claims, losses, liabilities, damages, or expenses arising from your violation of these Terms of Use.

14. Fee Charges

Certain services may incur fees. We reserve the right to update pricing from time to time.

15. Privacy Policy

Please refer to our Privacy Policy for information regarding the protection of your data.

16. Full Agreement

These Terms of Use and our Privacy Policy constitute the sole and complete agreement between you and Shaun Holding.

Terms of Service

Shaun Holding Company Limited

Effective Date:15 June 2025

1. Introduction

These Terms of Service (“Terms”) govern the provision of design services by Shaun Holding Company Limited (“Shaun Holding”, “we”, “us”). By placing an order, you confirm that you have read, understood, and agreed to these Terms. If you do not agree, please refrain from using our services.

2. Confirm Order

Steps

a) Provide Design Information: Submit relevant text, images, company information, and references.

b) Request Invoice and Payment: A non-refundable deposit/fee is required to begin.

c) Submit Identity Info: We require your full name, contact information and any required documentation for verificiation, handled per our Privacy Policy.

d) Design Process Starts: Upon payment, the project will begin.

3. Design Process

a) Client Requirements: You must clearly communicate all design needs.

b) First Draft: Once the design order is confirmed, the company will provide a first design draft for customer feedback. Typically, customers can select only one draft for further modification. All other drafts will be considered abandoned. If multiple designs are required, the derivative charges will be based on the scope of service and the specific quotation.

c) Feedback and Revisions: We revise based on your feedback.

d) Final Approval: You must confirm approval in writing within 3 business days. If you do not respond, the design will be considered approved.

4. Our Services

We aim to provide high-quality designs. Any revisions beyond the quotation scope may incur extra fees.

5. Customer Responsibilities and Delays

a) Content Responsibility: You are responsible for the legality and accuracy of all content provided. If the content provided by the customer for inclusion in the design is deemed to involve defamation, invasion of privacy, intellectual property infringement, or violates any laws of Hong Kong, Shaun Holding reserves the right to refuse the design or production.

b) Delay by Customer: If required materials are not provided, design services will not begin, even payment has been received.

c) Non-delivery or Uncontrollable Delays: We are not responsible for delays caused by external factors. Shaun Holding shall not be held responsible for non-delivery or delays resulting from factors beyond the company’s control, unintended errors, or unreasonable requests made by customers.

6. Payment Terms and Financials

a) Payment shall be made according to the issued quote or invoice.

b) Payment must be made in full within 3 business days of invoice.

c) Late payments may result in a 3% annual interest charge and suspension of services.

d) Payment of the final invoice constitutes approval of the final design.

e) Cancellation of Ongoing Projects: If an ongoing project is cancelled, Shaun Holding will charge fees based on the work completed up to the point of cancellation. The deposit is non-refundable.

f) Financial Losses: Shaun Holding is not responsible for any financial losses caused by chargebacks or other payment issues initiated by the customer.

7. Intellectual Property Rights

All intellectual property remains with Shaun Holding until full payment is received. Upon full payment, rights are transferred to the client unless otherwise agreed or specified in the contract terms.

8. Data Protection

All personal information is handled securely and in accordance with our Privacy Policy. You may request access, correction, or deletion of your personal data.

9. Governing Law and Jurisdiction

These Terms are governed by the laws of the Hong Kong Special Administrative Region. All disputes will be subject to the exclusive jurisdiction of Hong Kong courts.

10. Reference to Additional Terms

Additional terms and conditions may be included in specific quotes or invoices. These documents form part of the binding service agreement.

*** In the event of any discrepancies or inconsistencies between the English and translated versions of the aforesaid policies, including the Privacy Policy, Terms of Use and Terms of Service, the English version shall prevail.